QLess Inc Career Opportunities
Are you legally authorized to work permanently in the United States for any employer WITHOUT REQUIRING A VISA TRANSFER or VISA SPONSORSHIP?
How many years of professional experience do you have in a outbound calling and emailing business development role in a B2B environment?
Within the last 5 years, what role did the following play in your job:
Working in a outbound sales environment with daily metrics of 100+ calls a day as well as reaching out to 200+ contacts daily via email
Business Development Representative
CA - Pasadena
OR
Apply with

Help Accelerate Our Strong Growth through your BDM Activities

Make Your Mark at Entrepreneurial Company with Great Culture and Career Runway

This role is an exciting opportunity for a self-motivated and proactive professional to join our sales development team and make a direct impact on company growth. As Business Development Representative, you’ll focus your efforts on making outbound calls and emails and working to secure appointments for the sales team. This is a great time to join our company and launch a long-term career.  We offer a casual but results-oriented culture in a fast-paced, entrepreneurial environment. Our offices are in an attractive part of Pasadena, but we also offer the chance to work from home a couple of days a week -- we don't like the traffic any more than you do.

QLess is the global leader in mobile wait management. We help organizations dramatically improve patient experiences by eliminating lines and offering convenient ways to make and manage appointments. QLess' patented, cloud-based, mobile-enabled virtual line technology helps make businesses more profitable and efficient by improving productivity and aligning resources with customer traffic patterns. QLess clients span five continents and include some of the best known brands in the world, from Renown Healthcare, Dow Chemical to Vodafone, from Kaiser to Toyota, including DMVs in Texas, Nevada, Michigan, Kansas, and Tennessee, universities around the world, large healthcare providers and many more. Organizations of all sizes offer QLess to customers through in-store kiosks, mobile phones, tablets, or websites.

The Requirements

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. Quick question for you - click here In addition, to be a good fit for the BDR opportunity, you will have:

To be a strong fit for this opportunity you will have: 
  • BA/BS degree. 
  • 1-2 years of experience in a business development role; including experience making cold calls and hunting for new prospects.
  • Hunting experience: Calling on companies from a targeted list or based on marketing leads from advertisements/website/email tracking and identifying key decision makers that are strong candidates. Quick question for you - click here
  • History of working with SaaS and B2B companies is preferred but not required. 
  • Experience with CRM systems and Marketing systems (we use Salesforce, SalesLoft and HubSpot)
  • The ability to maintain up-to-date information in our CRM system and other applicable databases. 
  • Experience qualifying leads. 
  • Highly motivated and ambitious work ethic. 
Just as important will be the following competencies and characteristics:
  • A process orientation and a passion for results.
  • Strong interpersonal skills and an easy-going personality.
  • The ability to matrix well across organizational stakeholders and customers.
  • The ability to thrive in a fast-paced, always-on, start-up environment.
  • Willingness to roll up your sleeves to get the job done.
  • Strong oral and written communication skills.
  • Attention to detail and commitment to quality.
  • A commitment to ongoing growth and learning. 
  • Solid organizational skills to manage multiple projects with high-quality, timely execution.
Qualified candidates will be required to pass a background check.

The Role

Reporting to the Team Lead - Sales Development, as Business Development Representative for QLess your mission will be to help grow sales by making cold/warm calls and securing presentation appointments for our team of Account Executives. You’ll leverage the latest and greatest in technology--including SalesLoft and Salesforce--to manage your calls and emails. 

Your goal will be to make approximately 100 phone calls per day and adding around 250 contacts to vertical-specific cadences. Quick question for you - click here You’ll import contacts from Salesforce to SalesLoft, and then spend the majority of your day-to-day activities working in SalesLoft. If you haven’t already worked with SalesLoft, it is an exciting new tool that makes your job a lot easier with built-in tools such as email personalization and sales dialer analytics. 
 
More specifically, your key responsibilities will include:
  • Hunting: Call on companies from a targeted list or based on marketing leads from advertisements/website/email tracking and identifying key decision makers that are strong candidates for QLess. 
  • Owning and Managing Lead Process: Conduct research on leads, send appropriate messaging to decision makers, qualify leads, and secure appointments. 
  • Collaboration and Organization: Communicate with the sales team to drive sales, input all information appropriately into Salesforce and SalesLoft.
  • Mapping Companies: Make changes and additions to a company's organizational structure within the system. Identify key contacts and decision makers. 
  • Learning about new products, and be a resource about our service and the services available across the industry as a whole. 
  • Maintaining active communication with leads by sending monthly targeted materials. 
  • Achieving monthly quota of qualified opportunities. 

Why QLess

Impact now and later
The bad news is that not a lot of companies know our brand. If you're the person we're looking for, however, you see the good news behind it and you'll spend time on the phone with each potential client--sharing our powerful value proposition. With a fair amount of low-hanging fruit, you'll be able to score some early victories (appointments) and then build on that momentum moving forward.

Great timing (and no wait)
QLess solutions represent an idea whose time has come, and we have the infrastructure to deliver on it and the success stories to prove it. We just secured $3.5 million in equity funding and we're investing it in growth. You'll help us give time back to humanity . . . With QLess, businesses worldwide have saved 80 million customers more than 5,300 years from waiting in line.

Compelling value proposition
We've helped DMVs get 5-star Yelp reviews -- those kinds of results speak for themselves. A lot of companies claim to be competitors of QLess, but they really don't offer the end-to-end package that we do. Our technology makes everything easier to:
  • Eliminate long lines and significantly reduce complaints
  • Efficiently schedule and manage appointments
  • Boost staff productivity and morale
  • Improve customer service flow and increase satisfaction
Don't just take our word for it . . .
QLess has been featured in The Wall Street Journal, Time, The New York Times, CNNMoney and other media. In addition, we've won a number of awards, including our fifth Golden Stevie for being America's Best Computer Services Company. In fact, we've won more than 15 Stevies. We also earned an Exhibitor Innovation Award for Institutional Transformation from the American Association of Community Colleges in 2016, among others.

Great environment
You'll find a high-energy, entrepreneurial culture at QLess, and we'll look to you to embrace and promote it. The culture has played a strong role in our growth by encouraging and motivating innovation and a customer focus. We also value work/life balance. For example, the vacation policy is simple: take time when you need it.

Excellent compensation
In addition to a generous base salary and bonus structure, we also offer a comprehensive suite of benefits including medical, dental and vision insurance; a 401(k) plan and more.

Pictured: QLess was honored as the "Best Computer Services Company" -- for the fifth consecutive year -- at the 2017 American Business Awards. Video: QLess Vice President of Sales Charlie Meyer accepts the Stevie at the 2016 event.

Keys to Success

To excel in this role you will possess a tremendous amount of drive and a strong work ethic. This is a role where you'll be making calls and emails all day long, so it will be essential that you have the stamina to keep moving from call to call, even after hearing "no." 

Our ideal candidates are:

  • Coachable, curious, and are dedicated to consistent self-improvement.
  • Assertive, persistent, a good listener, and persuasive.
  • Adaptive to new situations quickly and able to think on your feet. When faced with new challenges, or tough conversations, failure simply isn’t an option.
  • Comfortable working in a fast-paced and dynamic start-up environment.
Cultural Fit 

While we've been in business for 10 years, we're still a smaller company and we maintain an entrepreneurial spirit. That means you'll need to be flexible as priorities change and the company evolves. This is a new function for our company, allowing you to bring a fresh approach to BDM and help us shape processes moving forward. 

Those who thrive at QLess are aggressive in achieving goals while also being easy to get along with. The team works well together, whether tenured staff or fresh additions, and we'll look to you to fit in -- we think you'll find that we're the kind of people you'd like to get a beer with after work.

About Us

Our Mission
Eliminate waiting in line.

Our Background
QLess is headquartered in Los Angeles, and was founded in February, 2007. Our team members hail from leading universities and Internet companies including Caltech, MIT, Oxford, Cornell, and Yahoo.

About Us
QLess delivers the world's best customer experience to our customers' customers first experience at any of their locations with a mobile wait management, analytics, mobile CRM and marketing platform. It's the world's first mobile queuing platform, trusted by leading brands and establishments in six continents and tens of millions of people.

QLess replaces physical lines and waiting rooms with virtual, mobile lines.
  • Your customers can enter the line from their cell phones, touch screen kiosks, or the Web. Or, your employees can add them to the line from QLess Queue Manager.
  • Your customers can roam freely while they wait.
  • QLess sends them an SMS or calls shortly before their turn arrives.
All you need is a Web browser. It's that simple.

Help Accelerate Our Strong Growth through your BDM Activities

Make Your Mark at Entrepreneurial Company with Great Culture and Career Runway

This role is an exciting opportunity for a self-motivated and proactive professional to join our sales development team and make a direct impact on company growth. As Business Development Representative, you’ll focus your efforts on making outbound calls and emails and working to secure appointments for the sales team. This is a great time to join our company and launch a long-term career.  We offer a casual but results-oriented culture in a fast-paced, entrepreneurial environment. Our offices are in an attractive part of Pasadena, but we also offer the chance to work from home a couple of days a week -- we don't like the traffic any more than you do.

QLess is the global leader in mobile wait management. We help organizations dramatically improve patient experiences by eliminating lines and offering convenient ways to make and manage appointments. QLess' patented, cloud-based, mobile-enabled virtual line technology helps make businesses more profitable and efficient by improving productivity and aligning resources with customer traffic patterns. QLess clients span five continents and include some of the best known brands in the world, from Renown Healthcare, Dow Chemical to Vodafone, from Kaiser to Toyota, including DMVs in Texas, Nevada, Michigan, Kansas, and Tennessee, universities around the world, large healthcare providers and many more. Organizations of all sizes offer QLess to customers through in-store kiosks, mobile phones, tablets, or websites.

The Requirements

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. Quick question for you - click here In addition, to be a good fit for the BDR opportunity, you will have:

To be a strong fit for this opportunity you will have: 
  • BA/BS degree. 
  • 1-2 years of experience in a business development role; including experience making cold calls and hunting for new prospects.
  • Hunting experience: Calling on companies from a targeted list or based on marketing leads from advertisements/website/email tracking and identifying key decision makers that are strong candidates. Quick question for you - click here
  • History of working with SaaS and B2B companies is preferred but not required. 
  • Experience with CRM systems and Marketing systems (we use Salesforce, SalesLoft and HubSpot)
  • The ability to maintain up-to-date information in our CRM system and other applicable databases. 
  • Experience qualifying leads. 
  • Highly motivated and ambitious work ethic. 
Just as important will be the following competencies and characteristics:
  • A process orientation and a passion for results.
  • Strong interpersonal skills and an easy-going personality.
  • The ability to matrix well across organizational stakeholders and customers.
  • The ability to thrive in a fast-paced, always-on, start-up environment.
  • Willingness to roll up your sleeves to get the job done.
  • Strong oral and written communication skills.
  • Attention to detail and commitment to quality.
  • A commitment to ongoing growth and learning. 
  • Solid organizational skills to manage multiple projects with high-quality, timely execution.
Qualified candidates will be required to pass a background check.

The Role

Reporting to the Team Lead - Sales Development, as Business Development Representative for QLess your mission will be to help grow sales by making cold/warm calls and securing presentation appointments for our team of Account Executives. You’ll leverage the latest and greatest in technology--including SalesLoft and Salesforce--to manage your calls and emails. 

Your goal will be to make approximately 100 phone calls per day and adding around 250 contacts to vertical-specific cadences. Quick question for you - click here You’ll import contacts from Salesforce to SalesLoft, and then spend the majority of your day-to-day activities working in SalesLoft. If you haven’t already worked with SalesLoft, it is an exciting new tool that makes your job a lot easier with built-in tools such as email personalization and sales dialer analytics. 
 
More specifically, your key responsibilities will include:
  • Hunting: Call on companies from a targeted list or based on marketing leads from advertisements/website/email tracking and identifying key decision makers that are strong candidates for QLess. 
  • Owning and Managing Lead Process: Conduct research on leads, send appropriate messaging to decision makers, qualify leads, and secure appointments. 
  • Collaboration and Organization: Communicate with the sales team to drive sales, input all information appropriately into Salesforce and SalesLoft.
  • Mapping Companies: Make changes and additions to a company's organizational structure within the system. Identify key contacts and decision makers. 
  • Learning about new products, and be a resource about our service and the services available across the industry as a whole. 
  • Maintaining active communication with leads by sending monthly targeted materials. 
  • Achieving monthly quota of qualified opportunities. 

Why QLess

Impact now and later
The bad news is that not a lot of companies know our brand. If you're the person we're looking for, however, you see the good news behind it and you'll spend time on the phone with each potential client--sharing our powerful value proposition. With a fair amount of low-hanging fruit, you'll be able to score some early victories (appointments) and then build on that momentum moving forward.

Great timing (and no wait)
QLess solutions represent an idea whose time has come, and we have the infrastructure to deliver on it and the success stories to prove it. We just secured $3.5 million in equity funding and we're investing it in growth. You'll help us give time back to humanity . . . With QLess, businesses worldwide have saved 80 million customers more than 5,300 years from waiting in line.

Compelling value proposition
We've helped DMVs get 5-star Yelp reviews -- those kinds of results speak for themselves. A lot of companies claim to be competitors of QLess, but they really don't offer the end-to-end package that we do. Our technology makes everything easier to:
  • Eliminate long lines and significantly reduce complaints
  • Efficiently schedule and manage appointments
  • Boost staff productivity and morale
  • Improve customer service flow and increase satisfaction
Don't just take our word for it . . .
QLess has been featured in The Wall Street Journal, Time, The New York Times, CNNMoney and other media. In addition, we've won a number of awards, including our fifth Golden Stevie for being America's Best Computer Services Company. In fact, we've won more than 15 Stevies. We also earned an Exhibitor Innovation Award for Institutional Transformation from the American Association of Community Colleges in 2016, among others.

Great environment
You'll find a high-energy, entrepreneurial culture at QLess, and we'll look to you to embrace and promote it. The culture has played a strong role in our growth by encouraging and motivating innovation and a customer focus. We also value work/life balance. For example, the vacation policy is simple: take time when you need it.

Excellent compensation
In addition to a generous base salary and bonus structure, we also offer a comprehensive suite of benefits including medical, dental and vision insurance; a 401(k) plan and more.

Pictured: QLess was honored as the "Best Computer Services Company" -- for the fifth consecutive year -- at the 2017 American Business Awards. Video: QLess Vice President of Sales Charlie Meyer accepts the Stevie at the 2016 event.

Keys to Success

To excel in this role you will possess a tremendous amount of drive and a strong work ethic. This is a role where you'll be making calls and emails all day long, so it will be essential that you have the stamina to keep moving from call to call, even after hearing "no." 

Our ideal candidates are:

  • Coachable, curious, and are dedicated to consistent self-improvement.
  • Assertive, persistent, a good listener, and persuasive.
  • Adaptive to new situations quickly and able to think on your feet. When faced with new challenges, or tough conversations, failure simply isn’t an option.
  • Comfortable working in a fast-paced and dynamic start-up environment.
Cultural Fit 

While we've been in business for 10 years, we're still a smaller company and we maintain an entrepreneurial spirit. That means you'll need to be flexible as priorities change and the company evolves. This is a new function for our company, allowing you to bring a fresh approach to BDM and help us shape processes moving forward. 

Those who thrive at QLess are aggressive in achieving goals while also being easy to get along with. The team works well together, whether tenured staff or fresh additions, and we'll look to you to fit in -- we think you'll find that we're the kind of people you'd like to get a beer with after work.

About Us

Our Mission
Eliminate waiting in line.

Our Background
QLess is headquartered in Los Angeles, and was founded in February, 2007. Our team members hail from leading universities and Internet companies including Caltech, MIT, Oxford, Cornell, and Yahoo.

About Us
QLess delivers the world's best customer experience to our customers' customers first experience at any of their locations with a mobile wait management, analytics, mobile CRM and marketing platform. It's the world's first mobile queuing platform, trusted by leading brands and establishments in six continents and tens of millions of people.

QLess replaces physical lines and waiting rooms with virtual, mobile lines.
  • Your customers can enter the line from their cell phones, touch screen kiosks, or the Web. Or, your employees can add them to the line from QLess Queue Manager.
  • Your customers can roam freely while they wait.
  • QLess sends them an SMS or calls shortly before their turn arrives.
All you need is a Web browser. It's that simple.
QLess Inc is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at wlinden@dtoolbox.com.
You are protected by the Pay Transparency rule.
OR
Apply with